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Lasting Words – capturing life’s reflections

Lasting Words is a free, dignity-based program in Western Australia that is available to people who are over the age of 75 or in end-of-life care, allowing them to use their stories, core memories, and life reflections to construct a lasting memento for their loved ones.

As a person approaches the end of their life, having the opportunity to talk and reflect on their past can help them prepare for the future. The reflective story developed through dignity therapy also creates a persisting legacy of life. Unlike a biography, this legacy document highlights important aspects of their story through their eyes, incorporating personal thoughts, feelings, and advice.

Our trained volunteers interview participants over the course of 4-10 sessions that run for 45-60 minutes each. The audio from these interviews is recorded, transcribed, and edited in accordance with the participant’s vision. This results in the final document being representative of their personhood and voice.

While participants can range in age, medical condition, or prognosis, they all have one thing in common: a desire to tell their stories to someone, and to have them captured before they die.

 

About us

The Lasting Words program began in 2019, when a small group of passionate volunteers started working with the CEO of Palliative Care WA to provide people who were aging or in end-of-life care with an experience that would capture their life reflections for their loved ones. 

They based the program on dignity-therapy, which acknowledges that talking about the past and creating a written work with these reflections can increase the wellbeing of people who are nearing death. Despite the COVID-19 pandemic slowing progress, Lasting Words has since expanded to encompass 12 fully trained and 10 in-training volunteers as of July 2026. The program has helped more than 160 people share their stories with their families and loved ones.

Lasting Words is managed by a volunteer steering committee under the auspice of Palliative Care WA. We are honoured to be supported by our patron, Andrew Allsop. Andrew is the Director of Clinical Operations for Palliative Care in WA at Silverchain. We would also like to thank Cancer Council WA for supporting Lasting Words by providing Volunteering in Palliative Care training for all volunteer interviewers.

If you have any further questions or concerns, you can contact us on lastingwords@palliativecarewa.asn.au or 1300 551 704.

If you are looking to participate in the program, please refer to the For Participants section. If you are looking to volunteer as an interviewer or supporting editor, please refer to the For Volunteers section. If you would like to provide feedback or a testimony of your experience with Lasting Words, you can do so here.


Find the feedback form here.
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Feedback form (inside lasting words webpage)

Program Feedback

Please provide your name and contact details below if you are okay with us contacting you for further information.

 

 

How does it work?

For Participant

Are you interested in capturing your life reflections? If you are over the age of 75 or in palliative care, speak and understand English, and have the ability to communicate effectively and recall memories, Lasting Words might be able to help you create a keepsake of your memories and thoughts. 

What to expect?

    • The program usually takes around 1–2 months to complete.
    • You’ll meet with one of our volunteer interviewers once a week, with most participants completing 4–10 sessions, depending on their story.
    • Each session is audio recorded, then carefully transcribed and edited with your guidance to ensure your own voice and experiences are preserved.
    • You remain in control throughout the process and decide what is included or left out of your final legacy document.
    • You are welcome to include personal photographs or any other related documents to accompany your story.

 

Privacy and your final keepsafe

    • Once your legacy document has been completed, the original recordings and transcripts are securely deleted to protect your privacy.
    • A final session is held where your completed legacy document is presented to you and your loved ones.
    • You’ll receive one printed copy of your legacy document, along with a digital copy if you would like one.
    • Your legacy document is yours to keep, share and distribute however you choose.

 

How to apply?

To apply for the Lasting Words program, please fill out the form below. Organisations looking to refer individuals may also complete the form.

Find the form here.
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Lasting Words Full Form
Who is completing this form?

Referrer’s Contact Details

Participant's Details

Participant's Further Information and Wellbeing

Is the participant’s health stable and able to undertake between 5-10 one-hour sessions to complete the service over a period of approximately 1 interview per week.
Is English the first Language?
Can you do the interview in English?
Unfortunately, we are only able to interview participants in the languages available in this box.
If you selected 'none of the above', we cannot interview you at the moment, and you will be unable to submit this form.
Family / Guardian Authorisation Required?

Family / Guardian Details

Are any family members, carers, guardians or support people aware you are participating to this program?

Family / Guardian Details

By submitting this referral form, you confirm that the participant mentioned above has provided consent to be referred to the Lasting Words Program and that the participant has capacity to engage in this service at this time.

Interview Information

Where do you want us to conduct the interview?

In Home Safety (Home Visit)

1. Are there any pets or hazards in the home?
2. Does anyone smoke in the home?
3. Are there any drug or alcohol issues in the home?
4. Does anyone have any infectious diseases in the home?

For Volunteers

Before you begin

  1. Provide a valid Volunteer National Police Certificate (the cost will be covered by Palliative Care WA).
  2. Attend a free, full-day Volunteering in Palliative Care training course.
  3. Any additional role-specific training will also be outlined during the training day.

 

What to expect

    • Once matched with a participant, you’ll meet with them once a week for approximately 1–2 months.
    • Each interview session typically lasts 45–60 minutes.
    • Lasting Words will provide the interview questions and guidance throughout the program.

 

Volunteer roles

There are 2 volunteer opportunities available:

  • Interviewer
    • Conduct a series of interviews with the participant over 1–2 months.
    • Record the audio from each interview.
    • Work closely with the participant and the Supporting Editor to develop a legacy document that reflects the participant’s own voice and story.
  • Supporting Editor & Document Developer
    • Work alongside the Interviewer and participant during the editing stage.
    • Help transform the interview recordings into a meaningful legacy document while preserving the participant’s voice and intentions.

 

How to apply?

If you’ve read and understood the role requirements and would like to volunteer with the Lasting Words program, please complete the Expression of Interest form below.

Find the Expression of Interest form here.

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Volunteer Expression of Interest Form (lasting words)

Volunteer Personal Details

Further Volunteer Details

Give us small descriptions of all your previous volunteer experiences if you have any.
Tell us in details.
Is English your first language?
Do you feel comfortable conducting an interview and writing in any other languages?
Put a comma after every languages that you mention.